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Virtual Assistance
At TaskMeQuick, our virtual assistants specialize in offering administrative services to clients from a remote location, usually a home office. Typical tasks a virtual assistant might perform include:
- Customer Service
- Social Media Task
- Research-based Tasks
- Data Entry Tasks
- eCommerce Tasks
- Administrative Tasks
- Real Estate Tasks
- Email and Chat Support
- Technical Support
- Graphic and Video Design Tasks
Human Resource Management
Skilled HR Officer who will recruit, support and develop talent through developing policies and managing procedures. Responsible for administrative tasks and contribute to making the company a better place to work.
- Recruitment & selection.
- Performance management.
- Learning & development.
- Succession planning.
- Compensation and benefits.
- Human Resources Information Systems.
- HR data and analytics.
Workforce and Project Management
One of the main functions of this role is forecasting staffing needs, so you will need to consider the contact volume, headcount requirements, and time-off requests. This often requires real-time monitoring and oversight of employees.
- Use Workforce Optimization (WFO) software to improve efficiency
- Forecast staffing needs, taking into account contact volume and headcount requirements
- Assist with scheduling and process time-off requests
- Generate reports to show changes to productivity or performance
- Provide updates on efficiency to company leaders
- Uphold a high standard of customer service through real-time monitoring and other methods